Menu
Cart

Ordering & Shipping Information

The Camtraptions store charges in British Pounds and ships from the UK. Camtraptions Ltd is a UK company so we must charge VAT at 20% to all EU customers, which is charged on top of our listed prices.

Orders can be made through our website, or by contacting Camtraptions directly. Camtraptions only accepts payment via the website, BACS or PayPal. Camtraptions does not accept cheques and cannot take payment over the phone.

Shipping is charged at cost, and is calculated at checkout once you’ve entered your address details. Please note shipping charges do not include taxes, customs or duties that may be imposed on your shipment and Camtraptions cannot advise how much these will cost.

Camtraptions cannot guarantee shipping delivery times or anticipate unexpected delays imposed at customs processing or with local postal services. Customers will be given several shipping options at checkout from economy to express services. If you are in a rush for your order, or you live in a country where international packages can often be held up by customs, please select an express service, or get in touch with us to discuss some more shipping options.

For all UK customers, if your order has not arrived within 30 days of the initial shipping date please get in touch and we will either send it again or refund you in full. If you contact us before this time, we will try our best to give you an update on your package location, however we will not be able to send the products again or refund you until this time has passed.

For all non-UK customers, if your order has not arrived within 40 days of the initial shipping date, please get in touch and we will either send it again or refund you in full. If you contact us before this time, we will try our best to give you an update on your package location, however we will not be able to send the products again or refund you until this time has passed.

Camtraptions Ltd shall not be liable for any losses, costs, damages, charges or any expenses caused by any delay in the delivery of goods.